Return & Refund Policy

Last Updated: August 3, 2026

Thank you for shopping with FramingCart. Every order is carefully inspected before dispatch to ensure it reaches you in excellent condition.

No Return & No Refund Policy

At FramingCart, all sales are considered final. We do not accept returns, exchanges, or refunds once an order has been placed and delivered.

Please review your order carefully before completing your purchase, including product specifications, size, colour, quantity, and shipping details.

Damaged or Incorrect Products

If you receive a product that is:

• Damaged during transit,

• Defective upon arrival, or

• Different from the item you ordered,

please contact our customer support within 48 hours of delivery.

To process your request, you may be asked to provide:

• Your order number

• Clear photos or videos of the product

• Photos of the outer packaging and shipping label

After verification, FramingCart may, at its sole discretion, provide a replacement for the affected product. Refunds will not be issued.

Cancellation

Orders cannot be cancelled once they have been processed or dispatched.

Non-Returnable Items

The following items are not eligible for return or refund:

• Customized or personalised products

• Products purchased during special sales or promotional offers

• Products showing signs of use or damage caused after delivery

• Items without original packaging (where applicable)

Refunds

FramingCart follows a No Refund Policy. Refunds are not provided for delivered orders, change of mind, incorrect selection, delays caused by courier partners, or dissatisfaction based on personal preference.

Contact Us

If you have any questions regarding this policy or need assistance with a damaged or incorrect order, please contact our customer support through the details provided on the FramingCart website.